Seeing the Big Picture with DEFRA

A Central Government department’s Trade Operations & Systems Division must ensure the operability of the UK’s border for trade with the EU and Rest of the World post EU-Exit. Given the tight timescales involved, the department had an urgent need to understand the relationships between existing processes in order to determine the design of new workflows required post EU-Exit.

We worked with department stakeholders to create and develop process maps for both existing workflows and the new landscape of processes.

Our business architects and analysts worked directly with the a Central Government department’s team to provide support and mentoring, and transferred their knowledge of business analysis best practice and methodologies. This means knowledge of mapping and modelling now sits within the departments own teams, making them capable of carrying out mapping and modelling exercises themselves in response to future changes.

The transformation efforts resulting from the UK leaving the EU are set to continue for at least five years. Our business architects and analysts continue to work alongside the department’s Trade Operations staff, and RPS continues to be actively engaged on a number of other projects with the Central Government department centred around the EU-exit.